SPAM Email Issues

AOL, Comcast, MSN, Verizon, Yahoo, and others, all have implemented very aggressive SPAM Policies

We think that it can be overly aggressive, and could be the reason you are missing out on important CAARA notices. Email coming from a ‘list-server’, like the ones CAARA uses to communicate with its membership, are often mistaken by them as Unsolicited Commercial Email (aka “SPAM”). They all block most of them unless specifically ‘told’ not to. In fact, you may not even know it’s happening until someone you know says, “Hey! Didn’t you get my email?” If that has happened to you, try some of these suggestions, one of them could be just what you need.

Edit Your Spam Settings

You can edit your spam settings in a number of ways. You can allow email from all senders, restrict senders to a list that you design, block certain domains … even turn their mail filtering off altogether! We suggest familiarizing yourself with your providers mail filtering system and make the best choices for you.

If your mail controls are set to use a custom filter list, you will need to add the sender’s domain (in this case, to your list of accepted domains.

If your mail controls are set to only accept from “people you know”, you will need to add the sender’s email address (in this case, to your address book.

Ensure your email provider Doesn’t Delete Your Mail

Your email provider is now either filtering email they consider to be spam into a “Spam Folder” or deleting it completely. Ensure that your email provider doesn’t delete your mail by following their instructions. We can’t be too specific here because the procedures may be different among the various providers.

Check Your Filtered Email

After you edit your settings you should check your spam folder to see if any *wanted* email is there.

Still Don’t Receive Mail?

If the email is not in your spam box, try adding the sender’s email address to your address book.

If after following the instructions above you still do not receive emails, you will need to contact your email provider and ask them for assistance. Tell them that you want to receive all emails sent from, specifically and .

What Can I Do if All This Fails?

CAARA recommends that you try another email provider. At this time a great alternative is Gmail. You may do that here: Create a Gmail account.